At Lumière Haven & Co., we aim to deliver your handcrafted pieces safely and efficiently. Please review our shipping policy below.
1. Delivery Area
We deliver across Egypt, bringing Lumière Haven & Co. creations to your doorstep.
2. Production Time
Each piece is carefully handcrafted and prepared with patience.
All orders require up to 7 working days for production. Scented products may require additional time due to the careful fragrance curation process, ensuring the best possible scent.
3. Delivery Time
Once your order is ready and dispatched, delivery typically takes 3–5 working days, depending on the shipping provider.
4. Shipping Fees
- Delivery fees are determined by the shipping company based on location and order details.
- All shipping fees are non-refundable.
5. Shipping Process
Orders are shipped through a third-party courier service. Once your order is dispatched, you may receive confirmation and tracking details (if available).
6. Delays & Liability
While we do our best to meet the stated timelines, Lumière Haven & Co. is not responsible for delays caused by shipping carriers or circumstances beyond our control.
7. Important Notes
- Please ensure that your shipping details are accurate to avoid delays.
- Orders are handled with care to ensure safe delivery.
By placing an order with Lumière Haven & Co., you agree to this Shipping Policy.