At Lumière Haven & Co., we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
- Full name
- Phone number
- Email address (if provided)
- Shipping and billing address
- Order details and preferences
We only collect the information necessary to process your order and provide our services.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you about your order (confirmation, updates, issues)
- Provide customer support
- Improve our products and services
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share necessary information only with:
- Shipping and delivery providers, to fulfill your order
- Payment processors (if applicable), to complete transactions
All third parties are expected to handle your data securely.
4. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is 100% secure.
5. Cookies & Online Data (If Applicable)
If you interact with us via a website or online platform, basic data such as browsing behavior may be collected to improve user experience.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Please check this section regularly if you want up-to-date information in this regard.
By placing an order with Lumière Haven & Co., you agree to this Privacy Policy.
